Priority security screening is given to persons with disabilities at all major airports operated by the Airports Authority of India (AAI), as well as at joint venture airports and public-private partnership (PPP) airports.
Security personnel are trained during induction to assist people with disabilities and are also made aware of the “Standard Operating Procedure (SOP) for Screening Passengers with Special Needs and Medical Conditions” issued by the Security Bureau of civil aviation.
In addition, “Civil Aviation Accessibility Standards and Guidelines” are formulated by the Ministry of Civil Aviation in accordance with the guidelines of the Ministry of Social Justice and Empowerment, which specify accessibility features to supplied by airport operators, airlines and security forces. It will allow passengers with disabilities and reduced mobility to move around in complete safety and freedom and to use all the terminal facilities.
The draft guidelines also contain provisions for facilities such as priority treatment during security screening, special provisions to facilitate the screening of persons with special needs bearing in mind the dignity and privacy of the passenger, airport, airlines and trained security personnel, etc.
This information was given by the Minister of State at the Ministry of Civil Aviation (Gen (Dr) VK Singh (Retd) in a written response to a question to Lok Sabha today