An Isle of Wight Council care home is celebrating after being rated ‘good’ in all areas by the Care Quality Commission (CQC).

Adelaide in Ryde received the rating following an inspection visit on January 21, 2022. It had already been found to need improvement in 2019.

In the latest report, the inspector found the care home – which accommodates up to 24 people with physical disabilities or dementia – to be safe, efficient, caring, responsive and well run.

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The judgment, published on February 12, means that all of the council’s care provision is now deemed to be good by the health and social care regulator. This includes The Gouldings, Plean Dene, Saxonbury, Westminster House as well as Shared Lives and Community Outreach and Reablement.

In the summary report, the CQC said:

“People all gave us positive feedback about Adelaide and said the staff were kind and caring. Privacy and dignity were promoted, and independence was actively supported.

The CQC report found that appropriate policies and systems were in place to protect people from the risk of abuse, and that the management team and staff understood the steps they needed to take to ensure the safety of residents.

Inspectors also found:

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  • individual risks have been assessed and managed appropriately.
  • people had access to any necessary equipment when needed, which helped to ensure that people were safe from harm.
  • people were helped to take their medications safely and as prescribed.
  • proper recruitment procedures ensured that only appropriate personnel were employed.
  • staff had received training and support to enable them to perform their role safely.

Kelly Ross, the registered manager of The Adelaide, said:

“I am extremely proud of what we have accomplished as a team over the past three years.

“It hasn’t been easy with COVID being thrown into the mix, but every member of the Adelaide team – our managers, seniors, support workers (day and night), therapists, housekeepers, kitchen staff, administrator and maintenance – all had a part to play in achieving a ‘good’ result at all levels. I can’t thank them all enough.

Group leader Jo Parry said:

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“I am incredibly proud of everyone who works within our internal departments. The admiration, dedication and care they provide gives the people we support the best quality of life.

Councilor Karl Love

Councilor Karl Love, Cabinet Member for Adult Welfare, said:

“This is wonderful and reassuring news for the families and residents of the care home. The award comes with our grateful thanks to Kelly and her hard-working team in Adelaide.

“It takes a lot of effort and energy, as well as high quality care, to achieve this standard. This is to their credit and we are grateful for their efforts.

“For us as a council, this means that all of our internal arrangements registered with the CQC are deemed ‘good’, and I would like to take this opportunity to thank all of our social workers who go above and beyond – and especially during the pandemic – every day to ensure our residents are safe and happy.

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About Antoine L. Cassell

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