Isle of Wight council retirement home The Adelaide scores high marks

An Isle of Wight Council care home celebrates after being rated ‘good’ in all areas by the Care Quality Commission (CQC).

The Adelaide to Ryde received the rating following an inspection visit in January. It had already been noted that it needed to be improved in 2019.

In the latest report, the inspector judged the care home, which accommodates up to 24 people with physical disabilities or dementia, to be good in all categories – safe, efficient, caring, responsive and well-run .

The judgment, published last month, means that all of the council’s care provision is now deemed to be good by the health and social care regulator.

This includes The Gouldings, Plean Dene, Saxonbury, Westminster House as well as Shared Lives and Community Outreach and Reablement.

In the summary report, the CQC said: “People all gave us positive feedback about Adelaide and told us that the staff were kind and caring. Confidentiality and dignity were promoted and independence was been actively supported.”

The CQC report found that appropriate policies and systems were in place to protect people from the risk of abuse and that the management team and staff understood the steps they needed to take to keep residents safe. .

People were helped to take their medications safely and as prescribed.

Appropriate recruitment procedures ensured that only appropriate personnel were employed.

Staff had received training and support to enable them to perform their role safely.

Kelly Ross, Registered Manager at The Adelaide, said: “I am extremely proud of what we have achieved as a team over the past three years.

“It hasn’t been easy with Covid being thrown into the mix, but every member of the Adelaide team – our managers, seniors, support workers (day and night), therapists, housekeepers, kitchen staff, administrator and maintenance – all had a part to play in achieving a ‘good’ result at all levels. I cannot thank them enough.”

Cllr Karl Love, Cabinet Member for Adult Social Care, said: “This is wonderful and reassuring news for the families and residents of the care home. The award comes with our grateful thanks to Kelly and to his hardworking team in Adelaide.

“I want to thank all of our social workers who go above and beyond, and especially during the pandemic, every day to keep our residents safe and happy.”

About Antoine L. Cassell

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