ZHO and Family Care Authority sign memorandum of understanding to provide…

(MENAFN – Emirates News Agency (WAM))

ABU DHABI, 21st August, 2022 (WAM) — The Zayed Higher Organization for Determined People (ZHO) and the Family Care Authority (FCA) in Abu Dhabi have signed a Memorandum of Understanding to enhance their mutual cooperation in the provision of integrated social services for determined individuals and their families.

Covering various forms of social case management, prevention, treatment, rehabilitation, training and data sharing services on determined individuals and their families, the MoU reiterates the importance of partnership and collaboration among national entities responsible for providing effective services to support sustainable social development. .

Abdulla Abdulalee Al Humaidan, Secretary General of ZHO, and Dr Bushra Al Mulla, Managing Director of FCA, signed the memorandum during a ceremony held at the Department of Community Development Abu Dhabi (DCD) headquarters in the presence of several key officials on both sides.

The MoU aims to improve and integrate the social services provided by ZHO and FCA to the targeted groups in order to have a positive impact on society. Under its provisions, the two entities will collaborate to develop and implement a series of preventive, curative and rehabilitative services and specialized training programs for determined people. In addition, the MoU facilitates the exchange of data and reports on targeted individuals and establishes dedicated communication channels for them to file complaints. The memorandum also provides for the development of effective plans to support determined individuals through social, psychological and rehabilitative measures as well as other measures consistent with the mandates of ZHO and FCA.

Welcoming the MoU, Al Humaidan said, “ZHO has signed several MoUs and agreements with various government and private entities to provide the best services to determined individuals and their families. This ensures their assimilation into mainstream society and contributes to sustainable development in accordance with ZHO’s mandate and guidance from our wise leadership.

Under the MoU, FCA will mobilize all possible forms of support to support determined individuals and their families through a case management system and an integrated service framework. In addition to providing the data necessary to support their psychological and social well-being in accordance with international standards, the Authority will assess the challenges, proposals and legislation needed to improve and develop services for determined individuals and their families and will also conduct joint research and studies needed to tackle their own problems.

Commenting on the MoU, Dr Al Mulla said, “This MoU demonstrates FCA’s commitment to intensify its efforts and strengthen collaboration with like-minded organizations operating in the social sector in Abu Dhabi. , especially ZHO. By increasing the efficiency of social services and improving access for beneficiaries, we will ensure that we achieve our common goal of promoting a better standard of living for families and strengthening the general well-being of society.

Al Mulla added, “The MoU will help us deliver comprehensive social services to beneficiaries by adopting the latest practices in service integration and social case management.

For its part, ZHO will provide support and services for cases submitted by determined individuals to the FCA through the assistance of ZHO specialists based on case management plans and prior coordination between case managers. of the two entities. Case managers will assess cases based on assessments of hearing, sight, speech, mental and physical disabilities, functional and academic skills, behavioral disorders, and autism. This will enable them to diagnose the type and degree of disability and ensure appropriate psychological and social support for determined individuals and their families which covers the prevention and treatment of psychological, behavioral and adaptive problems and developmental disabilities.

ZHO will also provide specialized training programs to meet the needs of determined individuals and will also share data about such individuals and their families with FCA. In addition to offering expert technical and professional advice on environmental specifications and standards for determined individuals in FCA buildings and facilities, ZHO will provide services to support the case management of such individuals as well as research and relevant studies. These measures will make it possible to identify the challenges and propose the necessary legislative measures to improve the services offered to determinate individuals and their families.


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